There are several well-defined psychological intervention tools that can be effectively utilized by those who assist persons with hearing loss. Sorting through those interventions which promote successful patient care from those which are likely only to derail the process or “open up a can of worms” is easier said than done. This three-hour seminar will address that task from the perspective of a Clinical Psychologist. Using examples from pediatric, adult and geriatric populations, I will describe and illustrate a psychological framework and tools for improving the effectiveness of patient care: achieving likability, mitigating traumatic transference, understanding a patient’s psychological construction of hearing loss, eliciting transformative stories, motivational Interviewing, facilitating conversational pivotal junctures, methods of collaboration, and making effective mental health referrals.
EARN .3 ASHA CEUs and AAA CEUs
Michael Harvey, Ph.D., ABPP