LGBTQ+ Affirming Care in Clinic and School Settings



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**MEMBERS! Please make sure to LOG IN before you register to receive discounted pricing**

CLICK HERE for handout and after workshop applicable forms. After completion of workshop all forms for CEUs must be submitted for credit no later than August 12, 2021

Presenters: Emilie K. Clark, LMSW and Ashley L. Koenig, M.A.

Date: Monday, August 9, 2021

: 5:30pm

Workshop: 5:45pm - 9:00pm

Member: $60.00

Student Member: $40.00

Non-Member Professional: $85.00

LISHA is approved by the American Academy of Audiology to offer Academy CEUs for this activity. The program is worth a maximum of .3 CEUs. Academy approval of this continuing education activity is based on course content only and does not imply endorsement of course content, specific products, or clinical procedure, or adherence of the event to the Academy's Code of Ethics. Any views that are presented are those of the presenter/CE Provider and not necessarily of the American Academy of Audiology.



Emilie K. Clark, LMSW and Ashley L. Koenig, M.A. will be receiving an honorarium from LISHA for their presentation.


Emilie K. Clark, LMSW and Ashley L. Koenig, M.A., have no non-financial information to disclose.


Zoom Webinar Platform

Workshop Coordinator

MarieAnn Zumpone-Weibley, LISHA Treasurer


More than 4.5% of American adults, and an even greater percentage of American youth, openly identify as LGBTQ+. Despite these numbers, practices from clinic paperwork to patient interactions often operate under the assumption that all patients identify as straight and cisgender. About one-sixth of LGBTQ+ adults say they have experienced healthcare discrimination, and well-intended providers can perpetrate discrimination unwittingly. Affirming practices and terminology within the LGBTQ+ community are constantly evolving. This interactive training for audiologists and speech pathologists will be an opportunity to get up to speed on current terminology relevant to the LGBTQ+ community, learn best practices for affirming care in clinic and school settings, and explore questions related to your work with LGBTQ+ patients. Every experience of discrimination or exclusion, whether intended or not, could mean one more person avoiding or disengaging from potentially life-changing care. We hope to provide you with concrete tools that you can implement in your practice immediately in order to create a secure and welcoming environment for LGBTQ+ patients.


Emilie K. Clark, LMSW, is a former social-justice educator and current licensed social worker in agency-based and private practice where she provides therapy to children, adolescents, adults, and families. Emilie graduated from the Silberman School of Social Work at Hunter College as a participant in the National Child Traumatic Stress Network’s Child Trauma Program. Emilie has also trained with the Ackerman Institute for the Family’s Gender and Family Project in work with transgender and gender expansive youth and their families. She approaches her work form an anti-oppressive lens, understanding that interpersonal and systemic traumas greatly impact emotional health.  In addition to her work as a therapist, Emilie has worked in LGBTQ+ program development and service delivery in a variety of settings including health clinics, community centers, schools, and residential care facilities.

Ashley L. Koenig, M.A., is a third-year doctoral student in the school-clinical-child psychology program at Pace University. She also holds a master’s in psychology from Pace University and formerly served as the clinic administrator of the McShane Center for Psychological Services. Ashley has founded the LGBTQ+ Affinity Group at Pace University’s Dyson college to create a collaborative community space for LGBTQ+ individuals who are currently in or have graduated from the masters and doctoral programs. Ashley has worked extensively with non-profit organizations, leading the development of LGBTQ+ inclusive and affirming services, policies, and public-relations campaigns. Her background as a stage manager and her bachelor’s degree in technical direction has lended itself to her community work as she developed and facilitated an intergenerational theatre program for the Staten Island Pride Center. Ashley also authored the glossary of terms for the published work, Creative Arts Therapies, and the LGBTQ Community.

*LISHA speaker selection does not imply endorsement of course content, specific products, or procedures. We reserve the right to substitute speakers due to circumstances beyond our control.*

Learning Objectives

Participants will: 
1.    Describe accurately LGBTQ+ terminology.
2.    Understand the ongoing introspection regarding their identity and the influence this has on their interactions/perceptions of others.
3.    List tools to create affirming/inclusive environments for their patients/students, including understanding the nuances of confidentiality and information-sharing pertaining to identity factors such as names and pronouns.
4.    Show concrete suggestions regarding intake paperwork and patient records.
5.    List tools for advocating for LGBTQ+ patients/students in their practice settings and for navigating difficult conversations with patients/students, caregivers (if working with minors), and colleagues.


5:30 - 5:45        Registration
5:45 - 6:15        LGBTQ+ Basics, Baseline, Accurate Understanding of Relevant Terminology
6:15 - 6:45        Concrete Practice Suggestions. Perceptions of the General Makeup 
6:45 - 7:15        Addressing Patients/Students and the Impact of Non-Verbal Messaging
7:15 - 7:30        BREAK
7:30 - 7:45        Nuances of Gender Markers on Identification Documents and Insurance Paperwork
7:45 - 8:00        Understand the Safety and Importance of Code-Switching with Parents/Caregivers
8:00 - 8:20        When Good-Intentioned Regarding Identity can be Isolating/Discriminatory 
8:20 - 8:35        Explore Strategies to Teach-Back Information Learned Today
8:35 - 8:45        Concrete Communication Strategies to Utilize after a Misstep
8:45 - 9:00        Questions and Answers


Confirmations of registration can be obtained at or Email at 


Cancellations are refundable if received 72 business hours prior to the event. Please note: Registrants will receive a certificate of completion when the course has been successfully completed. 


PowerPoint/Handout Presentations will be emailed to confirmed attendees, 72 hours prior to the workshop. If you do not receive the Zoom link, please contact us at or call 516-626-8000. Someone will be available to assist you up until the start of the workshop.



August 9th, 2021 5:30 PM through  9:00 PM
Zoom Webinar
United States
Event Fee(s)
Professional Fee $ 85.00
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